HomePizzaOpus lands $6.8M to fund AI-powered coaching for deskless employees

Opus lands $6.8M to fund AI-powered coaching for deskless employees


Opus, a coaching platform for companies with a deskless workforce, has secured $6.8 million in Collection A funding spherical led by Stage 2 Capital.

The funding, which comes on the heels of a $2 million spherical lower than a 12 months in the past, will assist Opus confront the frontline employee scarcity through the identical AI expertise that almost all of software program corporations are leveraging for desk employees. It should additionally speed up Opus’ development together with the growth of the engineering and go-to-market groups, the additional improvement of the SaaS platform and the combination into new industries, in response to Rachael Nemeth, Opus co-founder and CEO.

“Coaching expertise will not be accessible to the vast majority of American employees, however we’re altering that,” she stated within the launch. “In at present’s labor market, Opus is a vital instrument for companies with frontline employees. We’re constructing a world the place employers will not be simply checking a field, they’re getting frontline enterprise intelligence to allow them to make higher selections about their majority workforce. What’s subsequent on the planet of labor is new information, new development and creating area for everybody. We’re thrilled to associate with Stage 2 on our subsequent chapter.”

Companies within the U.S. make use of a complete of 110 million deskless employees and make up comparatively 70% of the general workforce, but they lack entry to expertise to assist them do their jobs higher. There are reportedly 1,200 studying administration programs available on the market, but solely 30% of companies with deskless employees have invested in a single. Over 70% of Opus prospects are switching from no software program in any respect similar to Shipley Donuts, & Pizza and Salt & Straw, Nemeth stated.

Gutter Capital, NextView Ventures and Bling Capital additionally participated on this funding spherical.

Nemeth stated Opus was designed to assist companies with a big distributed workforce reduce labor prices and enhance gross sales by providing accessible coaching expertise that may attain 99% of workers. Basic studying administration programs solely attain one in 5 workers as a consequence of being desktop-based, English-only and burdensome to subject managers. Opus, nonetheless, automates each a part of the worker coaching lifecycle in a single system and delivers all types of coaching to workers’ telephones by means of a cellular software that’s accessible in additional than 100 languages,

Opus leverages AI by means of its translation expertise and content material builder, which helps prospects convert any content material, similar to a process change, into an interactive lesson 20 instances quicker than legacy options. In consequence, prospects are seeing a lower in supervisor admin time by 40% whereas reducing frontline labor prices by 5%-15%, Nemeth stated. Opus translation expertise helps scale back working prices by routinely translating each course, message and interplay on the platform into over 100 international languages. By leveraging neural networks for automated translations and a proprietary machine studying mannequin which understands the standard of the translations the system produces, Opus achieves 95-99% accuracy.

“The deskless workforce, those who work in eating places, manufacturing, logistics, and amenities, are the muse of our economic system. It is crucial that the companies who make use of these individuals ship efficient coaching that’s accessible and results in higher workplaces,” Mandy Cole, associate of Stage 2 Capital, stated within the launch. “We invested in Opus as a result of the corporate is trailblazing a coaching resolution for any enterprise with a frontline workforce – one thing that’s missing within the present market. And, we’re excited to hitch their Board of Administrators to assist the staff scale and make an affect in at present’s working world.”

Launched in 2020, Opus’ prospects embody Taim, Kevin Hart’s Hart Home, Simply Salad, Luke’s Lobster, Swingers Golf, Gregorys Espresso, Vanderbilt College and Rhode Island College of Design.




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